Shipping & Delivery Policy

1. INTRODUCTION

Welcome to UNIVOR.

UNIVOR is a specialized manufacturing company serving educational institutions across India. We manufacture and supply premium-quality school uniforms, teacher apparel, sportswear, bags, student kits, preschool essentials, institutional merchandise, and customized educational products.

As every order is manufactured according to the Client’s approved specifications, production and delivery timelines differ from standard retail or ready-stock products.

This Shipping & Delivery Policy explains our production process, dispatch procedures, delivery timelines, shipping responsibilities, and related policies.

2. SHIPPING COVERAGE

UNIVOR currently supplies customized products to educational institutions across India, including:

Deliveries are subject to service availability of our logistics and courier partners.

International shipping may be offered only upon prior written approval and commercial agreement.

3. MADE-TO-ORDER MANUFACTURING

All UNIVOR products are manufactured specifically for each institution.

Most orders include:

Accordingly, products are manufactured only after receiving all approvals and commercial confirmations.

4. ORDER PROCESSING

Production shall commence only after the following have been completed:

✓ Requirement Confirmation

✓ Final Design Approval

✓ Logo & Branding Approval

✓ Size Chart Confirmation

✓ Quantity Confirmation

✓ Sample Approval (where applicable)

✓ Purchase Order (if applicable)

✓ Advance Payment Clearance

Incomplete documentation or delayed approvals may postpone production and dispatch.

5. ESTIMATED PRODUCTION TIMELINES

Typical manufacturing timelines range between:

Actual timelines depend on:

These timelines are estimates and should not be interpreted as guaranteed delivery commitments.

6. SHIPPING & DISPATCH

After production and quality inspection, orders are dispatched through reputed logistics and courier partners.

Depending on the order size, shipments may be dispatched:

Tracking details will be shared whenever available.

7. DELIVERY TIMELINES

Transit time varies depending on:

Estimated transit periods after dispatch:

Transit timelines are estimates provided by logistics partners and are beyond UNIVOR’s direct control.

8. SHIPPING CHARGES

Shipping charges shall be determined based on:

Unless specifically mentioned in the quotation, shipping and transportation charges may be billed separately.

9. PACKAGING STANDARDS

Every shipment is professionally packed to minimize transit damage.

Packaging may include:

Customized packaging requested by the Client may incur additional charges.

10. DELIVERY INSPECTION

The Client should inspect all deliveries immediately upon receipt.

Any issues relating to:

must be reported in writing within 48 hours of delivery, along with clear photographs and supporting details.

Claims submitted after this period may not be accepted.

11. TRANSFER OF RISK

Ownership of goods transfers according to the applicable commercial agreement.

Risk associated with the goods transfers to the Client upon:

UNIVOR shall not be responsible for delays, damage, loss, theft, or mishandling occurring after dispatch.

12. DELIVERY DELAYS

While UNIVOR makes every reasonable effort to meet estimated timelines, delays may occur due to circumstances including:

Such delays shall not constitute a breach of contract where caused by circumstances beyond UNIVOR’s reasonable control.

13. DELIVERY FAILURE & REFUND POLICY

If an order remains incomplete solely due to reasons directly attributable to UNIVOR, and the Client has fulfilled all obligations, including:

UNIVOR may refund the amount received for the unexecuted portion of the order without any interest.

Such refund shall constitute the Client’s sole and exclusive remedy.

No additional compensation, damages, penalties, loss of business, or consequential claims shall be payable.

No refund obligation shall arise where delays result from:

14. PARTIAL SHIPMENTS

Where operationally necessary, UNIVOR may dispatch orders in multiple shipments.

Partial deliveries shall be treated as valid fulfilment where mutually agreed or commercially reasonable.

15. CUSTOMER RESPONSIBILITIES

The Client shall ensure:

Any additional storage, re-delivery, or return charges arising due to incorrect information or refusal to accept delivery shall be borne by the Client.

16. FORCE MAJEURE

UNIVOR shall not be liable for delays caused by events beyond its reasonable control, including:

17. POLICY UPDATES

UNIVOR reserves the right to modify or update this Shipping & Delivery Policy at any time.

The latest version published on the website shall govern all future transactions.

18. GOVERNING LAW & JURISDICTION

This Shipping & Delivery Policy shall be governed by the laws of India.

Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts at Indore, Madhya Pradesh, India.

19. CLIENT ACKNOWLEDGEMENT

By placing an enquiry, requesting a quotation, approving a design, submitting a purchase order, making a payment, or confirming an order with UNIVOR, the Client acknowledges that they have read, understood, and agreed to this Shipping & Delivery Policy.

The Client further accepts that production and delivery timelines are estimates, that dispatch is subject to manufacturing completion and commercial approvals, and that UNIVOR’s responsibilities regarding shipment and delivery shall be governed by this Policy.

UNIVOR
Premium Manufacturing Solutions for Educational Institutions

1,000+ Schools Served | 50,000+ Happy Families | 21+ Years of Industry Experience | 100% On-Time Delivery Record