Privacy Policy

1. INTRODUCTION

Welcome to UNIVOR.

UNIVOR is a specialised manufacturing and institutional supply brand serving educational institutions, including preschools, play schools, daycare centres, primary schools, secondary and higher secondary schools, franchise schools, school chains and other eligible educational organisations.

UNIVOR provides customised products and institutional solutions, including school uniforms, sports uniforms, teacher and staff uniforms, bags, student kits, apparel, branding, DTF printing, packaging, educational essentials and related institutional requirements.

This Privacy Policy explains how UNIVOR collects, uses, stores, processes, protects and, where necessary, shares personal and business-related information when you:

By using the website or voluntarily submitting information to UNIVOR, you acknowledge this Privacy Policy and the applicable processing described here.


2. ABOUT UNIVOR

For purposes of this Privacy Policy, “UNIVOR”, “we”, “us” or “our” refers to the UNIVOR business/entity responsible for operating the relevant website, services and institutional supply activities.

Website: www.univorglobal.com

UNIVOR primarily works with educational and institutional clients and may collect information from representatives of schools, preschools, franchise organisations, educational institutions and other organisations interacting with UNIVOR.


3. INFORMATION WE COLLECT

We collect information that is reasonably necessary to respond to enquiries, provide quotations, manufacture and supply products, process orders, provide support, fulfil contractual obligations and operate our website.

The information collected may differ depending on how you interact with UNIVOR.

3.1 Personal and Contact Information

This may include:

3.2 Organisation Information

For institutional enquiries, we may collect:


4. PRODUCT & MANUFACTURING INFORMATION

When you submit a manufacturing or institutional enquiry, we may collect information relating to the requirement, including:

This information is necessary to understand, evaluate, quote, manufacture and supply the requested products.


5. LOGOS, DESIGNS, ARTWORK & BRANDING INFORMATION

Clients may voluntarily upload or provide:

Such materials may contain intellectual property belonging to the Client or third parties.

UNIVOR processes these materials only for legitimate business purposes such as:

The Client remains responsible for ensuring that it has the necessary rights and permissions to provide such materials to UNIVOR.


6. DOCUMENTS & FILES

Depending upon the nature of the transaction, you may provide:

UNIVOR will use these documents only for legitimate business, contractual, administrative, compliance, manufacturing, accounting, delivery or support purposes.


7. PAYMENT INFORMATION

Where payments are made through online payment facilities, UNIVOR may receive transaction-related information such as:

Where payment processing is handled by a third-party payment service provider, payment credentials such as card numbers, CVV, UPI credentials or banking passwords may be processed directly by that provider.

UNIVOR does not intentionally request or store your complete debit/credit card PIN, UPI PIN, banking password or similar authentication credentials.

Payment processing may be subject to the payment provider’s own privacy policy and terms.


8. ORDER, DELIVERY & SUPPORT INFORMATION

If you place an order or contact UNIVOR for support, we may collect:

This information may be used to process and resolve the relevant request.


9. INFORMATION COLLECTED AUTOMATICALLY

When you visit the UNIVOR website, certain technical information may be collected automatically, depending on the technologies enabled on the website.

This may include:

Such information may be used for:


10. COOKIES & TRACKING TECHNOLOGIES

UNIVOR may use cookies and similar technologies.

Cookies may help us:

Some cookies may be provided by third-party services such as analytics, advertising, security, hosting or embedded-content providers.

Where required by applicable law, appropriate consent or controls will be provided for non-essential cookies or similar technologies.

You may also control cookies through your browser settings. Disabling certain cookies may affect some website functionality.


11. HOW WE USE YOUR INFORMATION

UNIVOR may process information for the following purposes:

A. Enquiry Management

To:

B. Quotations & Commercial Discussions

To:

C. Manufacturing & Customisation

To:

D. Order Management

To:

E. Customer Support

To:

F. Business Administration

To:

G. Website Improvement

To:

H. Communication

To communicate with you regarding:


12. LEGAL BASIS / PERMITTED PROCESSING

UNIVOR may process personal data where permitted under applicable law, including where:

UNIVOR will seek to collect information that is reasonably relevant to the stated purpose and will not intentionally seek unnecessary personal information.


13. VOLUNTARY INFORMATION

Certain information requested through our forms may be voluntary.

However, if you do not provide information that is necessary for a particular service, UNIVOR may be unable to:

Where a field is optional, the form will generally identify it as optional.


14. SHARING & DISCLOSURE OF INFORMATION

UNIVOR does not sell or commercially trade personal information as a standalone data product.

We may share information where reasonably necessary with:

A. Service Providers

Such as:

B. Manufacturing & Operational Partners

Where necessary to fulfil an order, certain information may be shared with authorised operational partners, vendors or service providers.

For example, relevant product specifications, branding files or delivery information may need to be shared for manufacturing, printing, packaging or transportation.

C. Professional Advisors

Information may be shared with:

where reasonably necessary for legitimate business, accounting, legal or compliance purposes.

D. Government / Regulatory Authorities

Information may be disclosed where required by:


15. THIRD-PARTY SERVICE PROVIDERS

UNIVOR may use third-party technology and service providers.

These may include providers for:

Such third parties may process information according to their own terms and privacy policies.

UNIVOR expects applicable service providers to maintain appropriate safeguards for information entrusted to them.


16. INTERNATIONAL DATA PROCESSING

Some third-party technology providers used by UNIVOR may process or store information on servers located outside India.

Where personal information is transferred or processed outside India, UNIVOR will seek to do so in accordance with applicable law and applicable contractual or security requirements.


17. DATA SECURITY

UNIVOR takes reasonable measures designed to protect information against:

Depending on the nature of information and our systems, security measures may include:

Important

No electronic system, website, transmission method or storage system can be guaranteed to be completely secure.

Therefore, while UNIVOR takes reasonable precautions, we cannot guarantee absolute security of information.


18. DATA RETENTION

UNIVOR retains information only for as long as reasonably necessary for the purposes for which it was collected or as required for:

For example, enquiry information may be retained to maintain business records and manage future communication, while order and financial information may need to be retained for applicable accounting, taxation and legal requirements.

When information is no longer reasonably required, UNIVOR may delete, anonymise, archive or securely dispose of it, subject to applicable legal or operational retention requirements.


19. YOUR RIGHTS & CHOICES

Subject to applicable law, you may have rights relating to your personal information, including the ability to:

A withdrawal of consent may not necessarily affect processing that is required or permitted under another lawful basis.

For example, certain information may need to be retained to:


20. HOW TO REQUEST CORRECTION OR DELETION

If you believe that information held by UNIVOR is inaccurate, outdated or no longer necessary, you may contact us using the details provided in the Reach Us section of our website or through the designated privacy contact information published by UNIVOR.

Your request should preferably include:

UNIVOR may need to verify the identity or authority of the requester before processing a request.


21. BUSINESS / ORGANISATIONAL DATA

Because UNIVOR primarily works with educational institutions, much of the information we receive may relate to an organisation rather than an individual.

Examples include:

Such information may be treated as business or organisational information where applicable.

However, information relating to an identifiable individual—such as a principal, director, purchase manager, teacher or authorised representative—may constitute personal data and will be handled accordingly.


22. CHILDREN’S INFORMATION

UNIVOR primarily deals with educational institutions and their authorised representatives rather than directly collecting information from children.

Our website is not intended to be a platform for children to independently submit personal information.

Clients should not submit children’s personal information through UNIVOR forms unless it is genuinely necessary for an authorised institutional requirement and the Client has obtained all permissions and authorisations required under applicable law.

Where information concerning students or children is provided to UNIVOR for an institutional purpose, the educational institution/client remains responsible for ensuring that the information is lawfully collected and that appropriate permissions and authorisations are in place.

UNIVOR does not knowingly seek unnecessary personal information from children.


23. SCHOOL LOGOS, TRADEMARKS & INTELLECTUAL PROPERTY

A school or organisation may provide logos, trademarks, artwork and branding material for manufacturing purposes.

UNIVOR’s processing of such material does not transfer ownership of the Client’s intellectual property to UNIVOR.

The Client remains responsible for ensuring that it has the legal right and authority to provide such material.

UNIVOR may use the material solely for authorised activities such as:

Further intellectual-property provisions may be governed by the applicable UNIVOR Terms & Conditions or manufacturing agreement.


24. CONFIDENTIALITY

UNIVOR understands that institutional clients may share confidential information including:

UNIVOR will handle such information for legitimate business purposes and subject to applicable contractual confidentiality obligations.

Where a separate NDA or confidentiality agreement exists, that agreement will govern to the extent applicable.


25. MARKETING COMMUNICATIONS

UNIVOR may contact you regarding:

Where legally permitted and where appropriate consent has been obtained, UNIVOR may also send:

You may request that promotional communications be stopped.

Stopping promotional communication will not necessarily stop essential transactional or service communications.


26. WHATSAPP, PHONE & EMAIL COMMUNICATION

Because UNIVOR operates an institutional sales and support model, communications may take place through:

If you voluntarily provide a WhatsApp number or email address, UNIVOR may use that channel to respond to your enquiry or manage your business relationship.

Communication through third-party platforms is also subject to those platforms’ own terms and privacy policies.


27. THIRD-PARTY LINKS

The UNIVOR website may contain links to third-party websites, platforms or services.

These may include:

UNIVOR does not control the privacy practices of independent third parties.

You should review the privacy policy of any third-party website before providing personal information.


28. SOCIAL MEDIA

UNIVOR may maintain profiles or pages on social media platforms.

Interactions with UNIVOR through such platforms may be governed by both:

  1. This Privacy Policy, where applicable; and
  2. The privacy policy and terms of the respective social media platform.

UNIVOR is not responsible for the privacy practices of those independent platforms.


29. DATA BREACH & SECURITY INCIDENTS

UNIVOR maintains reasonable administrative, technical and operational safeguards designed to reduce the risk of unauthorised access or disclosure.

If UNIVOR becomes aware of a security incident involving personal data that requires notification under applicable law, UNIVOR will take the actions required by applicable legal and regulatory requirements.

We may also take steps such as:


30. FRAUD & SECURITY MONITORING

UNIVOR may process technical or transaction information to:

Such processing may be undertaken where permitted by applicable law.


31. DATA ACCURACY

You are responsible for ensuring that the information submitted to UNIVOR is accurate and up to date.

Please notify us if important information changes, particularly:


32. CORPORATE TRANSACTIONS

If UNIVOR undergoes a business restructuring, merger, acquisition, sale, transfer of assets or similar corporate transaction, information held by UNIVOR may be transferred as part of the relevant transaction, subject to applicable law and appropriate confidentiality/security requirements.


33. CHANGES TO THIS PRIVACY POLICY

UNIVOR may update this Privacy Policy from time to time to reflect:

The updated policy will be published on this page with a revised “Last Updated” date.

Where required by applicable law, UNIVOR may provide additional notice or seek consent for material changes.


34. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

Any dispute concerning this Privacy Policy shall be subject to the applicable dispute-resolution provisions and the competent courts at Indore, Madhya Pradesh, India, subject to applicable law.


35. PRIVACY CONTACT / GRIEVANCE

For privacy-related questions, requests, corrections or complaints, please contact UNIVOR through the Reach Us page on our website.

Please mention:

Subject: Privacy Request / Data Privacy Query

Please include:

UNIVOR may request reasonable information necessary to verify the identity or authority of the person making the request.


36. NO SALE OF PERSONAL DATA

UNIVOR does not sell personal information to third parties as a standalone commercial product.

Information may, however, be shared with authorised service providers and operational partners where reasonably necessary to:


37. DATA MINIMISATION

UNIVOR seeks to collect information that is reasonably relevant to the particular purpose.

For example:

Manufacturing Enquiry: Product, quantity, organisation and contact information may be required.

Reach Us: Order/reference details and contact information may be sufficient.

Quotation: Organisation, product and commercial requirements may be required.

Order Fulfilment: Billing, delivery, payment and product information may be required.

This approach helps avoid collecting unnecessary information.


38. CONSENT & ONLINE FORM SUBMISSIONS

When a UNIVOR form contains a privacy/terms consent checkbox, the user may be asked to actively confirm that they have read and understood the applicable notice, terms or policies.

Where consent is required, UNIVOR will seek consent through an affirmative action rather than treating silence or inactivity as consent.


39. IMPORTANT NOTICE FOR CLIENTS

If you submit information on behalf of a school, institution, organisation or another individual, you confirm that you are authorised to provide that information and, where required, have obtained the necessary permission.

This is particularly important for:

UNIVOR does not assume responsibility for information unlawfully or improperly provided by a Client.


40. RELATIONSHIP WITH OTHER UNIVOR POLICIES

This Privacy Policy should be read together with other applicable UNIVOR policies, including:

Where there is a conflict between this Privacy Policy and a specific written agreement, the applicable written agreement shall govern to the extent permitted by law.


41. ACCEPTANCE

By using the UNIVOR website, submitting an enquiry, voluntarily providing information, submitting a form, requesting a quotation, communicating with UNIVOR, or otherwise interacting with UNIVOR, you acknowledge that you have had an opportunity to review this Privacy Policy.

Where a particular form requires explicit consent, the relevant checkbox or consent mechanism will apply to the processing described in the accompanying notice.


42. POLICY INFORMATION

Privacy Policy: UNIVOR
Website: www.univorglobal.com
Primary Operations: India
Jurisdiction: Indore, Madhya Pradesh, India
Version: 1.0


FORM CONSENT OPTIONS

For applicable UNIVOR forms, the following consent options may be used:

1.I agree to the Privacy Policy.

2.I agree to the Terms & Conditions.

3.I agree to the processing of my information as described in the Privacy Policy.